ESI On-Premises Products

SIP Trunking

SIP Trunking merges your existing voice and data networks to deliver high quality communications, typically at substantial savings. ESI SIP Trunking is a great option for businesses using non-IP or digital PBX systems because it leverages your existing infrastructure. Moving all or some of your expensive analog lines to SIP trunks can immediately save up to 50% of your monthly phone bills.

Why Businesses Choose SIP Trunking

Cost Savings
We have found that most customers are overpaying for their phone systems today. Just hand us your current phone bill and we can be sure to find you savings. Customers are finding out how easy it is to reduce their monthly phone expenses by up to 50% while getting more functionality.

Business Continuity
Built in redundancy provides reliability and high-quality and consistent service keeps you connected to provide peace of mind. Ensure that in case of a disaster you can quickly route incoming calls to another location or mobile devices, keeping your business online.

Advanced Functionality and Simple Management
Enjoy business boosting productivity features that are not typically available in analog systems. Simple features like adding DIDs, unlimited local and long distance calling, and a solution for disaster recovery. Plus, manage one converged network for voice and data. Cut back on the management of multiple providers reducing support complexities.

Easily Transition and Expand
SIP adoption paves the way for next generation technology and can be easily expanded to hybrid- or hosted-PBX services. Plus SIP offers the flexibility to scale your connectivity requirements gradually, based on your specific business needs.

Key Features

Unlimited Calling
Make unlimited local and long-distance calling without worrying about your bill. Applies to calls made within North America, Canada and Mexico.
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Management Volumes
Your system supports bursting to manage peak call volumes.
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Call Management
Add DID and caller name and number ID to more efficiently handle calls.

ESI Server 900

ESI's IP Server 900 is the high-performance IP phone system that growing small and medium- sized companies (with one or more locations) use to power their communications and productivity. Designed to be expandable, the IP Server 900 combines built-in capabilities with advanced features and highly- differentiated applications to create a solution that is as easy- to- use and manage as it is scalable and flexible.

Benefits of an IP-based communication solution

Ease of use
A system powered by the IP Server 900 is easy to manage and simple to use. Users can easily customize their communications tools without headaches and frustration.

Feature-rich
Small and medium-sized companies should have access to the same kind of productivity tools and features that the big enterprise players use. The IP Server 900 levels the playing field by putting robust feature-sets at your fingertips.

Efficiency
Increase business productivity by efficiently processing your calls, accessing direct messaging and utilizing presence management.

Cost savings
A fully- featured IP communications system not only is within your company's reach but can also provide additional cost savings that you may never have expected. With up to 60% savings compared to a legacy, analog system, your IP Server 900 system can pay for itself in no time.

Mobility
No need to slow down your business just because you're not sitting in your office. The IP900 Mobile application for iOS and Android® let you use your smart device as your primary communications device when you're away from the office.

VIP7
VIP7 is a feature-rich unified communications application that gives users simple, intuitive access to the tools they need. Users can easily view voice mail messages, calls, and chats, and access colleagues' availability as well real-time views of call handling and service metrics.

Key Features

One-Touch Help
Perhaps our users' best-loved feature, the help key on your desk phone provides you with one-touch access to information from the ESI Knowledge Base.

IP900 Mobile™
Extend your system's SIP/VoIP calling functionality to your mobile device. Use Wi-Fi and mobile data instead of cellular minutes. Includes call management, contacts, click-to-dial and voicemail notification.

Intelligent Caller ID
Not only can you see at a glance who's calling, but ESI's patented technology even stores caller information with each voice message for one-touch call return at any time.

Intelligent Call Forwarding
Intelligent Call Forwarding allows you to forward an outside call directly with the caller's Caller ID information, instead of yours, so the person receiving the message can easily tell who made the call.

Automated Attendant
Offers six levels and 100 branches, so you can set up auto-answering that routes calls to just the right destinations. Overflow support for live answering means you can ensure that every call is answered.

On-Hold Messages
Provide informative facts or timely promotional messaging to your callers while they wait on hold.

Automatic Call Distribution (ACD)
The ACD call management feature streamlines incoming call handling, routing callers to the right person in the right department every time.

ESI Access Control

Building access control systems can be expensive and beyond the reach of many businesses. Our solution combines the security functions of an access-control system with our award-winning communications systems delivering a unique solution that is advanced and affordable — a fraction of the cost of stand-alone access technology.

Benefits

Security
RFID at every entrance provides easily programmable settings for security throughout your facilities, 24 hours a day, 7 days a week.

Personnel Documentation
Keep track of employees' work hours and attendance history, saving Human Resources time when administering payroll duties.

Integration
Standalone building security systems can't offer the advantages of a solution that is integrated with your communications platform. Can your access system switch your calls from going straight to voice mail when you enter the building? No? ESI can!

Key Features

Business access and remote entry control
The ESI Presence Management RFID Reader, available in both digital and IP versions, uses ESI Presence Management electronic keys to enter, and their access permissions can be set based on days and times of the work week. In addition, a built in door phone can be used to contact a receptionist for building access. To unlock the door remotely, your designated employee need only press a key on her ESI desk phone or monitor.

Presence Indication
ESI presence management is uniquely integrated with your ESI communications and access tools, you can see in real time when employees are in or out of the office by setting a programmable key on your ESI phone for a colleague's extension. When that person's electronic key is used to enter or leave the facilities, the phone key's tri-color LED will change instantly, making it easy for managers, attendants, or other authorized personnel to know if the person is on site.

Personal Call Routing
Each employee's ESI phone can be set to automatically forward to voice mail or an alternate number, like a cell phone, based on the person's arrival and departure from the office.

Optional Time and Attendance Management
Eliminate timecard and time-off reporting errors by adding time and attendance management to your system. The feature even integrates easily with your QuickBooks© or ADP© systems.
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Optional Live Monitoring
Add live monitoring to your solution to have your facility watched by security personnel around the clock.

ESI Communications Server

Build your entire telecommunications strategy around one of the powerful ESI Communications Servers, knowing that they will easily adapt as your business needs change. The ESI-50, ESI-100, ESI-200, or ESI-1000 can support a traditional business phone system, a fully standards-based IP telephony system, or a combination of both. Regardless of the model, an ESI Communications Server is easy- to- use and feature-rich, allowing your business to communicate like a major player, enhancing your corporate image and projecting a larger organization to your clients and prospects. Unique integration capabilities mean call-processing efficiency at cost savings never before possible.

Benefits

Cost savings
Get all the advantages of an on-premises solution with the option of moving some (or all) of your lines from analog to SIP, freeing up funds that can be utilized for other business needs.

Agility
ESI Communications Servers are highly- advanced and highly- scalable, with flexible architecture that fully supports both digital and IP-based communications so that your system can easily adapt and grow with your business.

Business continuity
Your Communication Server provides security and built-in redundancy to ensure business continuity in case of a disaster.

Productivity
The unique calling features, advanced messaging, and customizable auto-attendant tools let your teams work more efficiently, spending less time on tedious communications tasks and more time getting business done.

Key Features

One-Touch Help
Perhaps our users' best-loved feature, the help key on your desk phone provides you with one-touch access to information from the ESI Knowledge Base.

IP900 Mobile™
Extend your system's SIP/VoIP calling functionality to your mobile device. Use Wi-Fi and mobile data instead of cellular minutes. Includes call management, contacts, click-to-dial and voicemail notification.

Intelligent Caller ID
Not only can you see at a glance who's calling, but ESI's patented technology even stores caller information with each voice message for one-touch call return at any time.

Intelligent Call Forwarding
Intelligent Call Forwarding allows you to forward an outside call directly with the caller's Caller ID information, instead of yours, so the person receiving the message can easily tell who made the call.

No Unanswered Calls
The automated attendant offers six levels and 100 branches, so you can set up auto-answering that routes calls to just the right destinations. Overflow support for live answering means you can ensure that every call is answered.

On-Hold Messages
Provide informative facts or timely promotional messaging to your callers while they wait on hold.

Automatic Call Distribution (ACD)
The ACD call management feature streamlines incoming call handling, routing callers to the right person in the right department every time.
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VIP7
VIP7 is a feature-rich unified communications application that gives users simple, intuitive access to the tools they need. Users can easily view voice mail messages, calls, and chats, and access colleagues' availability as well real-time views of call handling and service metrics.